Enter Reviews, Rate Products, Attach Photos and Videos
Our TGW.com Review System was created to improve the quality and selection of our items through customer experience and product knowledge. It also benefits fellow customers in choosing products that fit their needs.
How to Access the Review System
Access the Review System directly below the main product image or in the “Reviews” tab. Select “Review this Product.”
Next Step – Logging In
In order to enter your review you will next need to enter your e-mail address. If this is your first time, you will need to create a login. Your e-mail address will remain confidential and will not be shown on your review. It simply gives us the ability to reach you, if necessary.
Logging in to the TGW.com Review System
Rate Products: 1-5 Stars
After logging in with your e-mail address, you will proceed to the Product Review Rating System. Three steps let you share how you feel about the product using a “point and click” star rating system, recommendation probability and an anonymous review nickname.
The "My Product Rating" section
Additional Product Information
The next section enables you to write an extended review with information that further benefits both TGW.com and our customers. These include the following:
- Features you like and dislike
- Challenges you experienced
- Beneficial enhancements that could be made
The "My Review" section
Please note: If you are having a customer service issue, please contact TGW.com Customer Service by live chat, e-mail, or phone at 1-888-838-5551.
Enhance Your Review with Cool Photos and Video
If you have pictures or video footage documenting your user experience with a TGW.com product, we would love to see it! Our new Review System enables you to share with us and our customers.
The "Share Relevant Photos and Video" section
Preview and Submit
To preview and submit your completed review, click the Preview button at the bottom of the “Write a Review” window.
Everyone Wins When You Submit a Review!
Taking the time to complete a review does the following:
- Informs us of things we can improve
- Helps fellow customers choose appropriate products based on your experience
- Provides an opportunity for you to become involved in our social networking community