Phone 1-800-444-1234
About The Golf Warehouse
Internet Security
Passwords
Privacy Statement
Contact Us
TGW Mulligan Club Playability Guarantee
Warranties
Returns
Special Orders
About Our Prices
International Customers
Currency

From internet golf pioneer to industry leader, TGW.com took its first order in April 1998 and became one of the world’s first online golf retailers. Based out of Wichita, Kansas, TGW started as a small family-operated business with only four full-time employees. The company has since grown to approximately 250 team members. Now, with over 230,000 square feet of warehouse space devoted to over 40,000 golf products, TGW is the Sweetest Spot in Golf.

TGW brings together a team of dedicated people who love golf and provide enthusiastic support to golfers who demand the best products at reasonable prices. We offer game-changing clubs, style-setting accessories and industry-leading customer service. You’ll find the widest selection of authentic golf brands like NIKE Golf, TaylorMade, PING, Callaway, Titleist, adidas, Footjoy, Ashworth and more, as well as the best prices, discounts and deals anywhere. TGW also offers customer-friendly services like no-risk 90-day guarantee and free ship on custom clubs, price matching and early access to new club launches.

TGW’s growing success and positive customer feedback ignited a desire to venture into other sports industries. The company now includes BaseballSavings, SoftballSavings and SoccerSavings sites. With a combined inventory of approximately 75,000 items, the TGW family has earned a reputation as the go-to online source for not only the best golf products, but the best baseball, softball and soccer gear as well.

At TGW you get the total buying experience. We know you take your golf seriously and so do we. There’s no need to shop anywhere else because you’ve found it. The sweet spot.


Some praise from our customers!

"I continue to receive excellent service and competitive prices from TGW!"

"TGW continues to be an easy, informative and cost effective way to compare and buy any golf related items!"

"TGW is easy to navigate. Great product descriptions and customer reviews are helpful."

"I've been purchasing from them for 10 years or more & have been satisfied every time."

"Great selections at TGW (much more than other golf product stores/sites)"

"Very easy to use. You have a wide variety of equipment which makes it a good one-stop-shopping experience!"

"I shop here all the time. It offers a huge variety of golf apparel for all budgets for women and that is hard to find! I really appreciate having tgw as a source!"

"I am completely satisfied with all aspects of this process. TGW's website is great and easy to navigate. The price was by far the best of all sites I checked out. My hybrid shipped on time and got here when they said it would. Nothing but praise."

To see a summary of customer ratings, gathered by an independent agency, visit Bizrate®, a leading resource for shoppers and retailers.


Internet Security

Security of your online transaction is paramount at The Golf Warehouse. All transactions are taken over a secure server connection. You may note the https in the URL of our order submission page. This means that your information is not accessible to everyone else. Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). The Golf Warehouse Web site uses SSL to communicate with secure browsers like Netscape and Internet Explorer. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server. Customers on a global scale can shop privately, confidently and securely.

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Passwords
The Golf Warehouse uses user names and passwords for two main reasons: 1) User Name and passwords provide security for your account information. No one can view your information without the correct password and user name. When you pick a username and password choose something that only you know and that others cannot easily guess. 2) User names and passwords make it easy for you (and only you) to check out next time you visit The Golf Warehouse. If you forget your password, please contact The Golf Warehouse by phone.

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Privacy Statement
The Golf Warehouse is very concerned with protecting your privacy. Please click on the link below to read our revised privacy policy.

Click Here To Read Our Privacy Policy.

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Contacting Us

By Email:
Questions: - How Can We Help You?
Comments: - Tell Us What You Think of The Golf Warehouse

By Phone:
US Customer Support: 1-800-444-1234 Mon. ? Fri. 7 a.m. ? 11 p.m., Saturday & Sunday 7 a.m. ? 8 p.m., CST (Closed Thanksgiving Day & Christmas Day)
US Phone Orders: 1-800-444-1234 (toll free) Mon. ? Fri. 7 a.m. ? 11 p.m., Saturday & Sunday 7 a.m. ? 8 p.m., CST (Closed Thanksgiving Day & Christmas Day)
International Customers: 001-316-858-0497 Mon. ? Fri. 7 a.m. ? 11 p.m., Saturday & Sunday 7 a.m. ? 8 p.m., CST (Closed Thanksgiving Day & Christmas Day)
International Phone Orders: 001-316-858-0497 Mon. ? Fri. 7 a.m. ? 11 p.m., Saturday & Sunday 7 a.m. ? 8 p.m., CST (Closed Thanksgiving Day & Christmas Day)

By FAX:
US Customers: 1-316-838-5557
International Customers: 001-316-838-5557
Download Order Form (PDF format)

By Mail:
The Golf Warehouse
8833 E. 34TH ST N
Wichita, KS 67226

Enter Contest (By Mail):
To enter the Sweepstakes drawing, please fill out: a 3x5 card on which you have printed your first and last name, street address and phone number and send to: The Golf Warehouse, The Guide Outdoors Network Sweepstakes P.O.Box 3566 St Cloud, Mn 56397-3566.

Please enter once a month to increase your chances.

To obtain a copy of the Official Rules: Send a self-addressed, stamped envelope to: The Golf Warehouse, The Guide Outdoors Network Sweepstakes Rules Dept R P.O. Box 3699 St Cloud, MN 56397-3699.

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TGW Mulligan Club Playability Guarantee

Having The Right Equipment Is Essential!
Feel Confident In Your Purchase With Our Exclusive TGW Mulligan Club Playability Guarantee!

It's simple. Your complete satisfaction is very important to us. In an effort to provide the highest level of comfort when making a purchase, we are proud to offer our exclusive 30 day playability guarantee. If for any reason your are not happy with the performance of your club(s), simply click here and follow the instructions to begin the online return process. This offer applies to items that are not damaged and reveal only normal wear. The clubs cannot be altered in any way, including shaft or grips. Limit one exchange per purchase. Return shipping is the customer's responsibility. Shipping costs are nonrefundable. Not available on custom club orders. Replacement orders using in-store credit must be placed over the phone. To reach customer service call toll free 1-800-444-1234 in the US, and (toll call) 001-316-858-0497 for international customers.

Please Note: TGW Mulligan Club Playability Guarantee applies only to clubs with this label at the top of the page. It does not apply to custom clubs or demo & returned clubs.

Look for this label:  

Purchase With Peace Of Mind!
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Warranties

If a problem occurs with the product (clubs) and has been used in any way, under normal wear & usage, the item will be handled as a warranty issue, not as defective or under Playability Guarantee. Return shipping charges for warranty items are the customer's responsibility.

All products carry a full manufacturer?s warranty. Should you have a problem within the manufacturer?s warranty period The Golf Warehouse will do everything possible to assist you in taking care of your particular situation.

If needed, call The Golf Warehouse to inquire on manufacturer's warranty time period.

It is at the manufacturer's discretion on repair, replace or refund of item. Please allow 4 to 6 weeks for repair from the time the manufacturer receives the item.

Manufacturer Warranties still apply to custom and special ordered items. Special Order items and Custom Orders are not returnable.

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Returns & Exchanges

The Golf Warehouse stands behind every item we sell. We are committed to having happy customers that not only can?t wait to shop again but go out and tell their friends about The Golf Warehouse. That?s why we offer a 100% MONEY BACK GUARANTEE. In the unlikely event that you are unhappy with your product simply return it within 30 days for a 100% refund.

Items returned or returned for exchange must be accompanied by the original packaging and materials. Items must be in NEW and UNUSED condition, except for Playability items. All returns will be inspected prior to credit being issued. Credit will be issued for the purchase price of the item(s) returned. Shipping costs are nonrefundable.

When returning or exchanging a product, all parts, pieces, accessories, manuals, warranty information, and printed materials must be in their original packaging with the product in order to be eligible for a full refund. Closeouts, custom orders, demo items, personalized items, open videos, DVD's and computer software are not returnable.

We recommend that you insure the item when shipping. Items must be in NEW and UNUSED condition, except for Playability and Wearability items.

CUSTOM ORDERS, DEMO ITEMS and PERSONALIZED ITEMS are not returnable. SPECIAL ORDER items that are not regular in stock items are also not returnable.

Please Note: All sales are subject to availability of product from the respective manufacturer and/or vendor.

INTERNATIONAL RETURNS
The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements. Closeouts, custom orders or demo items are not returnable either domestically or internationally.

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Special Orders
When something is purchased as a "Special Order", it can mean one of several things:
1. It could mean that it is not a normally stocked item and it will be ordered on your behalf.
2. It could mean that it is a normally stocked item but The Golf Warehouse is temporarily out of stock or the item is backordered from the manufacturer.
3. It could mean that it is a new item that The Golf Warehouse anticipates arriving in the warehouse soon. If you order an item that is listed "Special Order" please allow two to four weeks for delivery.

Should you need something special that you cannot find in the The Golf Warehouse online catalog simply Email us at help@austads.com with your request. We will get back with you promptly.

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About Our Prices
The Golf Warehouse is committed to being your discount retailer of golf equipment and apparel over the Internet. As such, we want you to understand our prices, and the prices that the manufacturers suggest we post for informational purposes.
"SRPs" are suggested retail prices provided to The Golf Warehouse by suppliers (such as Nike). SRPs represent what the manufactures suggest we charge. They are for reference only. The SRPs may or may not be sold at the price at which the product is commonly sold, or even sold at all, and products may be sold below suggested retail price. Whether other retailers sell at suggested retail price will vary by product, geographic location, type of store, and over time. Suggested retail prices can, however, be used by you as a benchmark by which to compare our discounts from SRP to the discounts from SRP of other companies that sell golf equipment and apparel and likewise post their prices or discounts in relation to the suggested retail price.

The Golf Warehouse periodically updates the suggested retail prices posted on its website. As manufacturers provide the latest suggested retail price information to The Golf Warehouse, The Golf Warehouse updates its website. At times, however, a manufacturer may change a suggested retail price without notice to The Golf Warehouse. Thus, the manufacturer of a particular product should be contacted if you want to ensure that you obtain the most up-to-date SRP information available.
If you have any questions or comments about The Golf Warehouse's pricing or other policies, please contact us at help@austads.com


The Golf Warehouse has great vendor partnerships that empower us to offer a vast selection of items at the lowest prices. Since we are not a wholesaler, vendors have requested that we do not fulfill an order if we have knowledge of intent to resell the products. Adhering to this policy will allow us to continue providing the best golf values & selection on the web. If you have any questions about this policy, please contact us at help@austads.com.

Tax
The Golf Warehouse collects sales tax in the states of California and Kansas.

Although we, as the seller, may not obligated to collect your state's sales tax, this purchase is subject to state sales tax unless it is specifically exempt from taxation. The purchase is not exempt merely because it was made over the Internet or by other remote means. Your state, if it imposes a sales tax, may require that you report and pay the tax due on your purchase. Details of how to file a state sales or use tax return may be found on your state's department of revenue website.

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International Customers
The Golf Warehouse ships to over 200 international locations. We use FedEx International shipping services.

Please contact customer service with any questions help@austads.com or by phone 001-316-858-0497.

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Currency
All orders placed with The Golf Warehouse are in United States Dollars (USD).

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