Internet Security Passwords PRIVACY STATEMENT Contact Us Playability Guarantee Warranties Returns Special Orders About Our Prices New International Customers Currency

Welcome to The Golf Warehouse. We hope you enjoy browsing through the literally thousands of items available via our on-line golf catalog. The Golf Warehouse is dedicated to providing enthusiastic customer service and support to golfers who demand the best performing, name brand products, at reasonable prices.

The Golf Warehouse is also dedicated to providing the largest and broadest selection of golf products in the world. That is why when you purchase a product from The Golf Warehouse you will see if the product is in stock. We must be honest, when something is special ordered it can take anywhere from a few days to several weeks before it is received by The Golf Warehouse. Order times vary from company to company and season to season. That is why it is our goal to maintain the largest In-Stock inventory of any on-line golf store. Once The Golf Warehouse receives a product it is shipped to you the customer the same day. Stay with us and watch our on-line inventory grow.

The Golf Warehouse brings together a team of dedicated people who love golf and believe it is their job to help you enjoy this great game even more! Every employee shares the same commitment to excellence. A commitment that will assure that each and every customer has a rewarding and enjoyable shopping experience.

The Golf Warehouse is featured in the Forbes Magazine's Best of the Web for 2002 and 2003. Click here to read more about it.

Have a great day and enjoy your game!

Security of your on-line transaction is paramount at The Golf Warehouse. All transactions are taken over a secure server connection. You may note the https in the URL of our order submission page. This means that your information is not accessible to everyone else. All transactions are fully encrypted through PGP Business Security. PGP allows us to encrypt all information being transmitted to The Golf Warehouse. Encryption is a process of "scrambling" a message into meaningless characters and numbers, and decrypting is the process of "unscrambling" these messages. Only people with the "Key" to the encryption are allowed to decrypt the information. Only The Golf Warehouse has this key. Customers on a global scale can shop privately, confidently and securely.

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Click Here To Read Our Privacy Policy.

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By Mail:
The Golf Warehouse
8851 East 34th Street North
Wichita, KS 67226

Enter Contest (By Mail):
To enter the Sweepstakes drawing, please fill out: a 3x5 card on which you have printed your first and last name, street address and phone number and send to: The Golf Warehouse, The Guide Outdoors Network Sweepstakes P.O.Box 3566 St Cloud, Mn 56397-3566.

Please enter once a month to increase your chances.

To obtain a copy of the Official Rules: Send a self-addresses, stamped envelope to: The Golf Warehouse, The Guide Outdoors Network Sweepstakes Rules Dept R P.O. Box 3699 St Cloud, MN 56397-3699.

Having The Right Equipment Is Essential!
Feel Confident In Your Purchase With Our Exclusive 30 Day Playability Guarantee!

It's simple. Your complete satisfaction is very important to us. In an effort to provide the highest level of comfort when making a purchase, we are proud to offer our exclusive 30 day playability guarantee. If for any reason you are not happy with the performance of your club(s), simply call customer service, request a return authorization (RA) number, and return it to us within 30 days from the date of shipment to receive full in-store credit towards the purchase of alternate equipment. This offer applies to items that are not damaged and reveal only normal wear. The clubs cannot be altered in any way, including shaft or grips. Limit one exchange per purchase. Return shipping is the customer's responsibility. Shipping costs are nonrefundable. Not available on custom club orders. Replacement orders using in-store credit must be placed over the phone. To reach customer service call toll free 1-888-838-5551 in the US, and (toll call) 001-316-858-0470 for international customers.

Please Note: 30 Day Playability Guarantee applies only to clubs with this label at the top of the page. It does not apply to custom clubs or demo & returned clubs.

Look for this label:

Purchase With Peace Of Mind!
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If a problem occurs with the product (clubs) and has been used in any way, under normal wear & usage, the item will be handled as a warranty issue, not as defective or under Playability Guarantee. Return shipping charges for warranty items are the customer's responsibility.

All products carry a full manufacturer’s warranty. Should you have a problem within the manufacturer’s warranty period The Golf Warehouse will do everything possible to assist you in taking care of your particular situation.

If needed, call The Golf Warehouse to inquire on manufacturer's warranty time period.

It is at the manufacturer's discretion on repair, replace or refund of item. Please allow 4 to 6 weeks for repair from the time the manufacturer receives the item.

Manufacturer Warranties still apply to custom and special ordered items. Special Order items and Custom Orders are not returnable.

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The Golf Warehouse stands behind every item we sell. We are committed to having happy customers that not only can’t wait to shop again but go out and tell their friends about The Golf Warehouse. That’s why we offer a 100% MONEY BACK GUARANTEE. In the unlikely event that you are unhappy with your product simply return it within 60 days for a 100% refund.

Items returned must be accompanied by the original packaging and materials. Items must be in NEW and UNUSED condition. All returns will be inspected prior to credit being issued. Credit will be issued for the purchase price of the item(s) returned. Shipping costs are nonrefundable. The Golf Warehouse reserves the right to assess a restocking charge on all closeout items and items listed with an * (asterisk), i.e. items not normally stocked.

The Golf Warehouse offers you a 100% money-back guarantee. If for any reason you are dissatisfied with your purchase from The Golf Warehouse, you may return the item(s) in NEW, UNUSED AND ORIGINAL CONDITION WITHIN 60 DAYS in their original packaging for a full item amount refund. Shipping is not refundable.

When returning a product, all parts, pieces, accessories, manuals, warranty information, and printed materials must be in their original packaging with the product in order to be eligible for a full refund. Closeouts, custom orders, demo items, personalized items, open videos, DVD's and computer software are not returnable.

If you should need to return an item contact The Golf Warehouse by phone or E-mail and request a RA (Returned Authorization) number. Returned items MUST have the RA number written BOLDLY on the box of the returned item. Return shipping charges are the customer's responsibility.

We recommend that you insure the item when shipping. All items returned must be in new and unused condition.

CUSTOM ORDERS, DEMO ITEMS and PERSONALIZED ITEMS are not returnable. SPECIAL ORDER items that are not regular in stock items are also not returnable. Manufacturer Warranties still apply to custom and special ordered items.

Please Note: All sales are subject to availability of product from the respective manufacturer and/or vendor.

INTERNATIONAL RETURNS
The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements. Closeouts, custom orders or demo items are not returnable either domestically or internationally.

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The Golf Warehouse periodically updates the suggested retail prices posted on its website. As manufacturers provide the latest suggested retail price information to The Golf Warehouse, The Golf Warehouse updates its website. At times, however, a manufacturer may change a suggested retail price without notice to The Golf Warehouse. Thus, the manufacturer of a particular product should be contacted if you want to ensure that you obtain the most up-to-date SRP information available.
If you have any questions or comments about The Golf Warehouse's pricing or other policies, please contact us at customerservice@tgw.com

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